Warranties

Limited Warranty

Solar Heat Shielding Film

1. Coverage

This warranty applies to all solar heat-shielding films manufactured or supplied by Multronics and installed on qualified glass surfaces by an authorized installer.

2. Warranty Period

• Architectural / Building applications: Up to 10 years from the date of installation.
• Automotive applications: Up to 5 years from the date of installation. The period may vary depending on product grade and installation environment.

3. What Is Covered

During the warranty period, the product is warranted against:
• Peeling, bubbling, cracking, or delamination
• Discoloration, fading, or significant optical distortion
• Loss of solar or UV protection performance (beyond 10% degradation)
• Adhesive failure or film lifting from the substrate under normal conditions

4. What Is Not Covered

This warranty does not cover:
• Damage caused by improper installation or unapproved adhesives
• Scratches, abrasions, or glass breakage caused by external impact or misuse
• Natural wear due to poor maintenance or use of harsh chemicals
• Modification, tampering, or installation on unsuitable substrates
• Acts of nature (storms, flooding, earthquakes, extreme heat)

5. Claim Procedure

To file a claim:
1. Provide proof of purchase and installation date.
2. Present the affected surface for inspection by an authorized representative.
3. Claims must be submitted within 30 days of noticing a defect.
If approved, [Your Company Name] will, at its discretion:
• Replace the defective film at no cost for material; and/or
• Reimburse standard labor cost for reinstallation (when installed by an authorized partner).

6. Transferability

This warranty is non-transferable and applies only to the original purchaser and installation location.

7. Limitation of Liability

The company’s total liability under this warranty shall not exceed the original purchase price of the product. No claims for incidental or consequential damages will be accepted.

8. Customer Responsibilities

  • Ensure glass and film surfaces are cleaned only with mild detergents and soft cloths.
  • Avoid using sharp objects or abrasive cleaners.
  • Retain all installation receipts and warranty certificates.

9. Optional Extended Coverage

Extended coverage of up to 15 years is available for specific high-performance or laminated solar shield products when registered within 30 days of installation.

Authorized Company Representative

Date: ___________________

Customer Signature